Frequently Asked Questions About BroadBand
Click on any of the below as appropriate to know specific answers to related queries.
A leader in the Telecommunications Industry, Cathect Communications was formed with a mission to provide customers an array of impeccable Internet services that are smooth, fast, and convenient.
We have wider coverage and a number of featured packages to get you on track with high-speed internet that will help you make the most of your time at home or at work. Say goodbye to unstable connections and limited downloads!
Our valued customers can connect with us via: Live Chat, Email or our support Helpline.
Cathect allows for flexible payments. Please get in touch with a representative through our helpline for more information on late payments.
Our website offers a search tool under the Services tab. You can enter your address in this tool and check availability.
, you can still get internet even if you do not have a phone line.
Depending on the number of orders in your area, it takes anywhere between 5 – 15 working days for installation of internet services.
Make sure everything is connected properly. Restart the modem. If the issue does not resolve, please contact our helpline for immediate assistance.
Yes, you can. The DSL modem can simultaneously transmit both voice and data over
the same line. It provides a standard 10/100Base-T Ethernet port using an RJ-45 jack
for connection to the user's PC. A pass-through RJ-11 telephone jack is also provided
that will enable subscribers to maintain their telephone services in the same room.
Yes, a built-in Wi-Fi is included.
For a limited time, Cathect Communications offers the first month free on all packages.
For hassle-free payments, customers can use one of the following payment
Auto debit for recurring payments.
Pay using credit/debit card over the phone.