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Wireless Home Phone related Frequently Asked Questions

Click on any of the below as appropriate to know specific answers to related queries. 

  • Unlimited local and long-distance call
  • Number ID
  • Call waiting
  • Call forwarding
  • 3-way calling
  • Voicemail calling
  • Free 911 calls

Monthly charges for this device will be $45 flat.

Cathect communication doesn’t bound customers in any contract.

No, there isn’t any credit check or any upfront charges for device although you have to pay first month bill up-front if you are not an existing Cathect Communication’s customer. 

Dial *72 and then number on which you want to forward call.

No, you will be having Number ID with this device

You can buy connector which will give you more extensions.

Yes, wireless home phone has an antenna.

For hassle-free payments, customers can use one of the following payments
procedures:

  • Pay online.
  • Auto debit for recurring payments.
  • Pay using credit/debit card over the phone.
  • Money Orders
  • Cheque
  • PayPal

In case of technical difficulties, customers are requested to call the helpline for information and the issue will be resolved within minutes without maintenance charges or send an email to info@cathectc.com

Yes, you can make unlimited long-distance calls all over the USA with this device.

Device will be shipped through USPS free of cost.

You will be receiving the device within 3-5 working days.

Yes, this device works remotely

It will be absolutely free of cost for you.

Cathect communication is providing a wide range of availability and signal strength for this Wireless Home Phone device, if there is signal availability you can take this device there and inform us on customer services number.

Talk time is approximately 3 hours and standby time is approximately 36 hours.

It will be a latest & updated version of 4G device.

You can report the issue by calling 1866-951-3352; through online chat support or email at cs@cathectc.com.

Yes. It can be used but this device has free voice mail service which works same like answering device. So, it’s better to use voicemail.

 

Yes, The GPS chipset embedded in this device will work best if the device is located near a window or other opening.

 

Cathect communication is providing a wide range of availability and Signal strength for this wireless device, if there is signal availability you can take this device there and inform us on customer services number.

 

You can adjust the volume using your phone connected to the Wireless Home Phone. The default setting is the highest volume available.

 

Yes! This device has a backup battery which gives up-to 36 hours standby time, but the wireless device requires external power to charge it, service will not be available during a power outage if it goes more than hours.

 

To activate voicemail please dial *86.
Follow the system prompts

  • Create your password
  • Record your name announcement
  • Record your greeting message
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